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As the Prime Contractor/Head Carrier how do you ensure that all subcontractors comply with: - 23- all Compliance & Enforcement (C&E) legislation.0How do you measure compliance to the above? l1- Should non-compliance be detected, what corrective action and preventative measures do you have in place?O2- How do you measure the effectiveness of the compliance monitoring system? k1- What comprehensive data is available e.g. weight, M3, pallet qty, pallet spaces, DG etc to the carrier? For inter DC transfers: - ;1- How is the quality of the data/information measured? 82- What process do you follow if the data is inaccurate?gWhat is your policy in regard to safe loads? 1- Demonstrate your loading procedures and techniques used for load restraint or containment. e.g. cages, pallets or other methods.]1 - That the carrier has supplied the most appropriate vehicle for the assigned freight task.[1 - The effectiveness of the training and processes in the safe loading of Dangerous Goods?N1- Container weight declaration forms are provided at the time of consignment.2- The accuracy of the stated gross weight of the container? e.g. weighbridge, calculation, optimum loading charts or other means.,How do you ensure the method is accurate? =2- What is done if the information is found to be inaccurate?S1- Demonstrate the corrective action should the information provided be inaccurate?rWhat is the method used to determine if the gross weight of a pre-loaded vehicle is within the regulated limits? A 1- What method do you use to determine individual axle weight? N2- What system is in place to ensure vehicles are "balanced" when pre-loaded? P1 - that both axle weights and gross mass compliance limits are not exceeded? T1- How is the effectiveness of the policy measured and or monitored? What is your policy in regard to speed management? A2- How does your speed management policy apply to subcontractors?Demonstrate the systems or methods used to ensure that a driver does not exceed the speed limit. x1- What is undertaken should you consider proposed transit times insufficient or there is non-compliance to your policy?G1- How is the effectiveness of the policy measured and or monitored? What is your policy in regards to subcontractors speed management? A2- Do you obtain a certificate of compliance for speed limiters? (1- How do you measure work time on-site?As the operator of the DC what processes are employed to provide estimates of time a driver is expected to work on your site? . r1 - Provide estimates of time on-site for outbound vehicles? i.e. total time the driver is expected to be on-site.1 - List the site activities that are required of the driver. e.g. gates off, restraint/containment systems removed, scanning, B-double separation etc.1- Employees. What corrective actions and preventive measures do you apply if work times are outside the agreed or established limits?. 2- Subcontractors.4As the operator of the DC what is your procedure to 1 - Manage on site queuing? Compliance Code ExplanationsdExamine records and memos of instruction, review evidence of procedures and corrective action plans.`Review evidence of procedures, examine records and corrective action plans, interview personnel.NReview corrective action plans and preventative measures, interview personnel.N/AMake comment where relevant:If you are deemed compliant no further action is required.Objective evidence requiredDistribution Centre: Carrier: Date: Auditor: Matrix Number & TitleQuestion NumberQuestionResponseCorrective Action Plan (C.A.P)Validation Criteria16. Driver HealthHReview evidence of procedures, examine records and interview personnel. zReview evidence of policy, examine procedures, confirm tasks are clearly described, view records and interview personnel. <Review procedures, examine records and interview personnel. Review site specific procedures, examine records of time spent on site, interview personnel and record flag points/outer limits. uReview evidence of procedures, examine records and corrective action plans to validate times and interview personnel.KReview evidence of procedures, examine records and corrective action plans.>If you are deemed non-compliant Corrective Action is required.IIf a question is deemed not applicable to your operation, shade the cell.Review site specific policy and procedures, examine records of time spent on site, interview personnel and inspect other records. #15. Drug and Alcohol Free Workplace17. Subcontractor Assessments1. Legal Compliance and CoR2. OH&S Risk Assessment+3. Controllers of Premises- OH&S Compliance.4. Waiting Time, Queuing, Loading or Unloading"5. Fatigue Management & Scheduling6. Time Slot Flexibility9. Safe Loads- Dangerous Goods !10. Container Weight Declarations:13b Speed Management - (subcontractor controlled vehicles) 7. Communication 38. Safe Loads- Preparation, Restraint & Containment 14. EquipmentYour score for this element islReview written procedures, examine training records, interview personnel and record the method of training. nReview evidence of written procedure, work method statements, corrective action plans and interview personnel.[Review evidence of written procedures, view records or databases and interview personnel. View copies of current legislation, examine safety systems including current internal review of procedures and training records.BView induction pack, records & documentation, interview personnel.TExamine training program structure, signed records of training, interview personnel.[Review written procedures, examine records, interview personnel and identify outer limits. sReview evidence of procedures, examine records and corrective action plans, validate times and interview personnel.]Verify tasks are clearly described, view procedures examine records and interview personnel. oReview evidence of written procedures, work method statements, corrective action plans and interview personnel._Review evidence of written procedures, examine practice, view records and interview personnel. :Examine procedures, view records and interview personnel. zReview evidence of system, examine procedures, confirm tasks are clearly described, view records and interview personnel. MReview evidence of written procedures, view records and interview personnel. }Review evidence of written procedure, examine the methods and clearly described tasks, view records and interview personnel. qReview evidence of written procedure, examine methods and described tasks, view records and interview personnel. `Review evidence of training records or database, view memos of instruction, interview personnel.Possible Score Actual Score Compliance !CODE OF CONDUCT AUDIT TOOL FOR: ?Name of Organisation and Address where audit is being conductedCompliance = 1Non Compliance = 0Fully CompliantNumberBusiness RulesmIf the question is not applicable, change the possible score to zero and adjust the element score accordingly`The Answer to the Question is a non compliance even if work is in progress to obtain compliance.`Where this occurs the comment is to be noted in the response b< y the Notation W.I.P. and the time5estimate for the completion of the Work in progress. 1The comment should provide the details the W.I.P.mReview evidence of competency testing, non-conformance reporting, incident reporting and interview personnel.[Review evidence of training records, competency testing schedules etc, interview personnel.Total Compliance Scorek2- All Occupational Health & Safety (OH&S) requirements as they apply in your states of operation. MHow do you ensure that you are able to meet: - G3- All Compliance & Enforcement (C&E) legislation in your jurisdiction.What is your induction program for your employees? 2- What records are kept?"1- How is the program documented? 2- Employed drivers,3- Subcontractors, What type of compliance training programs are provide for: - 4- DC Staff.'If transport sub-contractors are used, Can you provide a workplace risk assessment register for this operation? nHow are the findings of these risk assessments documented? 71- What standard or criteria are they measured against?2How are actions arising from risk assessments: - 1- Implemented, 2- Monitored and Reviewed.Can an OHS policy be provided with supporting evidence for ensuring the policy requirements are being followed? =1- Do you have systems and procedures to support this policy?As the transport operator, what procedures are implemented to ensure risk assessments have been conducted prior to any staff attending the site? :1- Demonstrate how vehicle parking practices are managed. 62- Demonstrate how the queuing practices are managed. I3- What procedures are in place to ensure that capacity is not exceeded?MWhat is your policy in regard to on-site driver amenities and human comforts?1 - Describe the way in which an in-bound load is processed e.g. scanning (incl time to scan), un-loading (including time to unload) and is it done simultaneously or sequentially?o1 - If a multi combination vehicle cannot be un-loaded as a unit, describe the process to "split" the trailers?3How are multi combination vehicles managed on site?K1- Demonstrate the systems which plan, roster and schedule journeys. What is your system for determining safe transit times? 2- Demonstrate the method used to ensure times are realistic. e.g. safe driving plan, driving distance matrix, driving hours matrix, average speed matrix, driver's mandatory and discretionary rest stops.What is your procedure that requires consultation with the driver to ensure he/she has sufficient time to complete the overall freight task in the allocated time?R2- Demonstrate the process for the use of pre-trip driver declarations (if used). { 3- Demonstrate what processes are in place if the driver does not have sufficient hours to complete his/her assigned task.=4- Demonstrate procedures used to measure the transit times. 1- Demonstrate the consultation procedure. 5- Upon arrival to site, how do you ascertain a driver's available hours i.e. will he have sufficient hours to complete the task whilst on site.9Demonstrate how you construct a Safe Driving Plan (SDP). 41- Does this plan ensure time slots are legally met?!3- Demonstrate how this is done. C2- Can the driver re-schedule time slots should the need arise. What is your procedure for drivers to amend time slots? P 3- Demonstrate how these arrangements are effectively maintained and monitored?When an abnormal day occurs at a DC, what procedures are used to communicate the issues with all interested parties including the driver. 81- What steps are taken to reschedule for driver delays.2- Demonstrate your communication strategy up and down stream. i.e. between DC, carrier, driver and consignor. ?1- How does the receiving DC allocate an appropriate time slot?Demonstrate the time slot management system for primary freight destined to a DC. S2- Is there a procedure in place for the supplier to amend the allocated time slot?Z2- How do carriers provide you with information as to the loading capacity of the vehicle? 1- Staff, What is your procedure for training of your: - M1- Is the training delivered appropriate and current for the equipment used? 32- Is training recorded in a register or database? @3- Do you measure and monitor the effectiveness of the training?G4- What is done if training is inadequate or not meet the requirements?A3- Calibration schedules of all weighing and measuring equipment.1- Does your policy include all staff and visitors? G2- Are all your staff and visitors made aware of its requirements? =What is your policy in regards to Drug and Alcohol? `What is the organisations policy in regard to driver health & fitness assessments? E2-What action do you take if a driver is considered not fit for duty?1- What process is in place if risks are trending towards an unacceptable level? NB: Risk assessment may include: - dock heights, dock levellers, unloading aids, that amenities at your site and traffic flow?As the controller of the premises who is responsible for conducting inductions at the site and ensuring that competency levels have been achieved for:- 1. Drivers,Are the areas allocated to heavy vehicle parking adequate for site peak volumes within the scheduled delivery window? )2- How do you measure total time on-site?U1-Are the driver amenities adequate for the number of persons and the transport task?2- Are amenities provided for sustenance, toilets/showers, staging areas, parking, rest areas and quiet zones? 1- Demonstrate the procedure.RAs the operator< of the DC using a captive fleet, what process do you employ to: - ~1 - Provide estimates of time on-site for outbound vehicles. i.e. total time driver is expected to carry out the task on-site?=NAs the operator of the DC using one-way fleet, what process is employed to: - /Demonstrate the operational methods used to: - 1 - Manage peak and or extreme requirements of the DC. e.g. seasonal peaks/troughs, weather conditions, equipment failure, resourcing etc.73What is the process for receiving in-bound freight?dIf a driver is assigned to a freight task with insufficent hours to perform and complete the task: -1- Can drivers contact the DC or consignor for waiting and load/unloading information. (What is your procedure to demonstrate: -.If a load restraint non conformance occurrs: -\1 - Demonstrate the procedure adopted for any load restraint failure, incident or near miss..Do you have a load restraint procedure that: -]1 - Demonstrates that all loads types are correctly restrained including pre-loaded vehicles!-Demonstrate the procedure that is used to: - G1 - Determine if Dangerous Goods signage is required for a consignment.LWhat training has been conducted in the carriage of Dangerous Goods for: - 1 - Drivers & Supervisors,2 - Packers and Loaders,3 - Supervisors.#What process in place to measure: -+Demonstrate the procedure used to ensure: -.1- Do you measure reported vs actual data? What procedures are in place which determine the accuracy of the weight for the consignor pre-loaded vehicle? =11. Consignor Loaded Vehicles (pre-loaded trailers)( D12. Mass Compliance (carrier loaded vehicles)+ ^What is the procedure used to ensure: - 0Demonstrate the procedure to be followed when: -W1 - Axle and gross mass limits have been identified as non-compliant? 1Demonstrate the procedure to be followed when: - 51 - Vehicles are identified exceeding the speed limit!What process is undertaken if: - 2- Contractors, 3- Drivers.How do you ensure staff are competent in the all equipment utilised? V5- What is the organisations policy on non-company employees using loading equipment? EWhat is the organisations policy on equipment safety and reliability?2- Demonstrate your routine maintenance and service regime on all equipment including vehicles. J3- Can you demonstrate how random drug and alcohol testing is conducted? <1- Demonstrate how you ensure the driver is fit for duty. ,1- all road transport statutory regulations.sCopies of current legislation, Safety systems including current internal review of procedures and training records.L1- All road transport statutory regulations in the States that you operate. S1- Can you demonstrate an induction program which extends to those sub-contractors? 1- Vendors, F1- Demonstrate a control & review process pertaining to that register.e2- Estimates should consider the complexity of the load. NB Consideration for the nature of the site.9w1- It is considered that the proposed transit times insufficient to complete the task without exceding the speed limit?W2- A complaint is received from the public that a vehicle has exceeded the speed limit?Q1- Are daily safety inspections carried out on all equipment including vehicles? ]13a. 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